PROFESSIONAL TRANSLATION AGENCY

Helping You Speak to the World

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OUR LANGUAGE SERVICES

Do you have a document that needs translating into another language? We are here to help. With over 2000 translators covering more than 150 languages, our language translation agency can assist with all of your translation needs. Our translations are completed by native professionals, each specialised in a particular field, meaning top-quality, natural-sounding translations that are tailored to your target audience. From legal to financial, medical to fiction, there’s no field that we can’t cover.

Perhaps your text has already been translated, but you want it double-checked for errors or readability. Our proofreading services are completed by native speakers who are fluent in the text's original language. They will check the translated text against the original to ensure that concepts and contexts have not gotten lost in translation. Spelling, grammar, vocabulary, and style are also checked to ensure the text is accurate, reads naturally, and is suited to the target audience.

Maybe you have an audio or video file that you need transcribing into a written format. Whether it be a same-language transcription, a translated transcription, or even subtitles in a time-coded format, our translation agency offers a vast array of transcription services to meet all of your multi-language needs. Our transcription services are completed by native speakers who ensure that each transcription is accurate, natural, and the vocabulary used is localised to the target market.

WHY OUR TRANSLATION AGENCY?

ABOUT ESPRESSO TRANSLATIONS


Espresso Translations is a fast-growing, leading translation agency providing a vast array of professional translation services to businesses and individuals worldwide. We offer translations in over 150 languages thanks to our network of over 2000 highly-skilled translators. Our services include professional translations, proofreading services, transcription services, subtitling services, and desktop publishing (DTP).

The key to our translation company’s success is that our translators only translate into their native language, ensuring impeccably accurate translations that are localised to the target audience. Around half of our translators are specialised in a particular field, meaning that we as a translation provider can find the best translator, familiar with industry-specific vocabulary, to suit your requirements.

We pride ourselves on the high quality of our work and our exceptional customer service. We go above and beyond for each of our clients, whether a student or a multinational organisation. Each client is assigned a dedicated Project Manager who will be their main point of contact from beginning to end, so they know who to contact if they have any questions. We are ready and willing to be as flexible as possible, so if that means arranging a phone call, a video conference, or a face to face meeting with our clients, we are more than happy to do so.

We like to think of ourselves as a rather tech-savvy translation provider. Our clients can choose whether they prefer a human translation or a translation using CAT tools such as Trados, MemoQ, Linguee, etc. When it comes to transcriptions, we are familiar with many time-coding tools such as Aegisub, Subtitle Edit, Subtitle Workshop and more. We also have dedicated Project Managers who we call ‘tech-experts’ for those translation projects that may involve, for example, modifying text within images using Photoshop, or saving documents in unusual file formats.

We are trusted by some of the world’s biggest companies; however, no project is too big or too small for us. Our translation agency is a stickler for deadlines; our motto is: on time, every time. And we do absolutely everything in our power to keep to our word. Our high-quality translations come at very affordable prices. Don’t believe us? Contact our translation service provider by clicking on the ‘contact us’ button at this top of the page, complete the form and one of our Project Managers will contact you with an extremely competitive quote within the hour.

About us

Espresso Translations was founded back in 2011 by Danilo and Niki, two translators who worked together to complete Italian-English translations. In its early days, Espresso Translations focussed solely on the IT-EN language pair, however, due to increasing numbers of requests for translations into other languages, Danilo and Niki began building a network of translators covering a broad range of languages. Over time both the translator network and demand grew, so in 2015 they decided to form a translation service provider.

The business continues to grow rapidly, and today the agency has a 2000-strong translator network covering more than 150 language pairs. Although their primary focus is now managing the translation company, still today Danilo and Niki work in tandem to complete translations.

"When we first started out, it didn’t even cross my mind that we would grow to become a translation service provider. I think the fact that we have worked, and continue to work, as translators ourselves gives us a competitive edge. We understand not only our clients but also the translators that we work with. We can look at a document and from our own experience, instantly understand more or less how much time and effort is required. We endeavour to deliver 100% accurate translations on time, every time. Client satisfaction is at the heart of our language agency; if they’re happy then we’re happy! We pride ourselves on the fact that we can cater to anyone’s needs. A lot of other translation agencies focus solely on satisfying larger, corporate clients, however, we recognise that without our smaller customers, we wouldn’t be where we are today. We maintain affordable prices so that we can continue to cater to both ends of the client spectrum." 
Niki Leiper, Director

The Translation Process

Let us give you an idea of what the translation process looks like:

  1. You contact Espresso Translations via our online form or by email, and attach the document(s) to be translated;
  2. A designated Project Manager will review the document(s) and provide you with a quote based on length of the text(s), the complexity of the language, and the deadline. We are very proud of our fast turnaround times. We endeavour to quote all clients within the hour;
  3. For the first project with a client, it is our policy that we receive payment in full before delivery;
  4. Once we receive payment confirmation, our most suitable translator will begin working on the document;
  5. Once the translation is complete, it is proofread by the translator. If desired, we offer an additional service whereby the document is proofread by a second translator at an additional cost;
  6. We send the document back to you via email and/or post, depending on your requirements, within the agreed deadline.
  7. You can contact your Project Manager for unlimited revisions within 14 days of the translation delivery date.

Meanwhile, behind the scenes, we continue to recruit new translators so that we can expand our translation company’s offering even further, broadening language pairs and specialties on a daily basis.

Our Translators

Our professional translators are highly-qualified and are chosen from amongst the best linguists available. All of our translators go through a rigorous selection process to ensure that we secure only the best talent. Our translators will only ever translate into their native language, to ensure 100% accuracy, readability, and flow.

At our translation agency, we divide our translators into ‘generalists’ and ‘specialists’ depending on their skills-sets. Projects are then assigned based on the industry and knowledge required.

Generalist translators translate general texts that don’t require any knowledge of industry-specific vocabulary. Specialist translators specialise in one particular area and are fluent in industry-specific vocabulary. Examples of some areas where specialist translators would be used are legal translations, medical translations, financial translations, fashion translations, etc.

Our translators are professionals, experts in their native languages. They understand that translating isn’t merely changing words from one language to another, but understanding local cultures, social, political, economic and religious factors along with different dialects and local slang.

Quality Assurance

Our devoted and friendly team work collaboratively with you to meet your project’s demands and requirements. Our translators uphold our high-quality standards and sustain our policies throughout the translation process.

Every translator will proofread and spell check each document before delivery to ensure that it has been done to the highest standard. Should you wish, we also offer a second proofreader service whereby a second translator will check the translation against the original text; this service is provided at an additional cost.

We as a language translation agency take pride in the quality of our work and thrive on positive feedback from our clients. If you have any queries about the translation or require any clarification, we provide unlimited revisions within 14 days of the date of delivery, just contact your Project Manager, and they will be happy to assist you.

Our Promise

Customer satisfaction is at the very centre of Espresso Translations. Our promise to all of our clients is that we will deliver accurate, reliable and affordable translation services, on time, every time, with an added personal touch. Our rates are affordable, and there will never be any extra hidden costs. Each client will be assigned a dedicated Project Manager who will identify the translator that is best suited to the project requirements. We have made our translation process as simple as possible, however, whenever you have any queries about anything, your dedicated Project Manager will be happy to answer your questions straight away.

Confidentiality

We understand that confidentiality is paramount, particularly when it comes to translating sensitive documents. We follow strict data security policies to safeguard customer data. Rest assured that each of our trusted translators agrees to abide by confidentiality terms at the beginning of every project. We are happy to sign NDAs with any of our clients, should they so wish.

Working with Espresso Translations

If you are a highly-skilled, native, freelance translator and you are interested in working with our translation agency, please complete our online translator detail form or email your CV to translators@espressotranslations.com and one of the team will be in touch.

Please note that you will be expected to complete a series of translation tests to enable us to verify your translation ability. You will also be expected to agree to supplier terms and conditions including confidentiality terms.

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