Global Transcription Services

    Danilo Coviello

    Espresso Translations is one of the most respected transcription companies across the globe and offers an all-in-one solution to all your transcription needs.

    As an ISO-certified agency, we provide both verbatim and tidied-up transcription services, as well as specialist minute-taking services, and are unrivalled in our ability to produce high-quality transcripts in any target language and with a quick turnaround time.

    With such an extensive and successful history within the transcription industry, our professional global transcription services offer accurate and affordable transcriptions undertaken by some of the industry’s finest transcribers from around the globe.

    Our experienced team of transcribers can process your audio and video files quickly and efficiently, producing high-quality transcripts to meet your deadline. Whether your media file is long or short, easy, or difficult, contains a single speaker or is a multiple-speaker group discussion, our dedicated transcription team is ready to produce a superior transcript for you. 

    Plus, with our extensive and rigorous quality control process and embedded quality tools, our global transcription services ensure that all transcription and certification processes are conducted to the highest possible standard. No matter the purpose of your transcription, we remove the stress of transcribing and guarantee that your final work will be well-received.

    To see how the UK’s leading transcription services and specialists can fulfil the requirements of your transcription project and bolster your business, contact Espresso Translations today.

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    What Are Transcription Services Used For?

    If you have a video or audio file and you want to turn it into a text-based file, you need to use a transcription service. A transcription service converts speech (either live or recorded) into a written or electronic text document and is often provided for business, legal, or medical purposes.

    The most common type of transcription is from a spoken-language source into text such as a computer file suitable for printing as a document such as a report. 

    Why Do Companies Use Transcription Services?

    Businesses use transcription services for a range of reasons and differing transcription projects. For example, a business that needs a video translation might first need to transcribe the spoken parts of the video first, if it doesn’t already have a written script ready for translation. Video transcriptions are also often used for legal purposes. 

    Audio transcriptions are likewise often used for court cases, while audio translation can help with everything from language studies to staff training events. 

    Benefits of Using Transcription Services

    The practice of transcription has been growing on a vast scale in recent years, with businesses all around the world relying on professional transcription services like ours to help elevate their business.

    The most common areas in which transcription is highly sought after are insurance, billing, clinic data, healthcare providers or patient care, as well as business meetings, interviews, medical terminology, and government agencies.

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    Using transcription services allows businesses to have accurate written accounts of important interactions that provide a number of important benefits:

    Avoid Disputes

    Business meetings (and most human interactions in general) can result in mixed messages. What one person takes away from a conversation can be incredibly different from what another party might have understood. A written record of the meeting can help avoid disputes and prevent parties from arguing over matters because they remember the situation differently.

    Create Different Products

    Transcribing information allows a business to have accurate materials that they can share in whatever way they wish. This information can turn into reports, training sessions, webinars, podcasts, or websites.

    Business Efficiency

    By using a professional transcription service, a business will have a trained professional who has a faster speed, efficiency, and eye for detail than a person who is simply typing up information. By outsourcing this specific task, internal staff is reserved to complete core competencies.

    Improve SEO Strategy

    If the transcribed information is added to the client’s website, this can help improve SEO (search engine optimization). Businesses may have podcasts or videos on their site that have valuable content, but because search engines cannot identify the keywords in audio or video format, these videos have not improved search rankings. By transcribing this content, the site can feed more information to these search engines and improve rankings.

    Make Text Searchable

    By having a written version of information, businesses can make text searchable. This allows people to find the information they need more quickly. Additionally, having the information in text format allows the business to add links to other sites they want the reader to explore, such as previous blog posts or pages that cross-promote other products or services.

    Archive Content

    Once a library of content is created, the client can create an index of their work and link previous transcripts together. This information can later be shared in various formats for professional use.

    Audio and Video Files Transcription

    Successful transcriptionists are focused and attentive professionals. However, they are not miracle workers. If the quality of the audio is poor, then the transcriptionist can only do so much in terms of transcribing what is said. As such, if you have a recording where the quality isn’t great, it’s worth discussing this with the transcriptionist first in order that you can both be clear on what is and is not achievable.

    Whilst some background noise is expected, it is important that the audio quality is as clear as possible. As such when recording your work, doing so in a quiet space is paramount. This way, the ability for our service to transcribe your work becomes easier and guarantees greater accuracy in the final document transcription without the risk of impeding your project.

    Professional Transcription Services

    Espresso Translations provides high-quality transcription services with competitive pricing that offer highly accurate transcripts, certifications, and a first-class transcription solution of all your important documents in multiple languages.

    We provide verbatim transcription that transfers the spoken word exactly how it is heard into text; word-for-word and letter-for-letter, including pauses, laughter, coughs, and any filler words. Verbatim transcription is typically used for compliance and legal processes. Our transcriptionists also offer non-verbatim (tidied-up) transcripts that focus on capturing the meaning of what is being said rather than how it is said. These transcriptions omit or adjust non-verbal, as well as filler words, repeated words, and any other irrelevant material. These transcripts are widely used for the presentation of financial results and investor or board meetings.

    Our translation and transcription services work across a wide variety of industries, sectors, and markets across multiple time zones all around the globe. Our work includes the healthcare industry, such as medical transcription, EHR (electronic health record), and patients’ records, to work within the legal industry and legal transcription, producing work used in court hearings, law firms, and other legal proceedings.

    Our business transcription services also work closely with global companies and industries, customising our services to their business needs whilst incorporating fair and competitive pricing.

    All transcripts are formatted and presented consistently, ensuring transcripts are always presented in the correct form to match your project’s needs and requirements.

    We pride ourselves in our clients’ satisfaction, and as the UK’s leading global transcription services, we ensure that when it comes to transcription work, we always put our clients and their needs first to guarantee that our service meets a level of professionalism that we know they would be proud to be a part of. After all, it’s our clients’ trust in us as an agency that has given us the capability to excel as much as we have done in the industry.

    Our global transcription services continuously deliver high-quality and accurate transcriptions by professional transcribers. What sets us apart from other companies is our extensive global network of professional transcriptionists, all of whom have a minimum of 5-years’ experience in the industry.

    When it comes to transcription, our certified transcription services also offer translation into many languages at highly competitive rates. Whilst our service always has a dedicated team of native English speakers at hand to help transcribe your audio and video recordings, by having an international network of transcribers, we can transcribe from your source language to over 150 languages from around the world.

    With our integrated global services, you will have peace of mind that your transcripts will be produced in a way that sounds natural, and that a deep understanding of any technical terminology used within your document will be had.

    When we develop and format your transcript, we never use computer technology. Instead, we use human transcribers with years of prior industry experience and expertise. Not only does this guarantee a high accuracy rate (with issues such as difficult accents being mitigated), but their capacity to accurately transcribe digital audio files and video recordings means that we can have your completed transcript delivered to you in a prompt and timely manner.

    As an additional bonus to our service, we also offer free revisions for 14 days for the correction of any errors, should there be any.

    So, for all your transcription needs, be sure to get in touch with us to see how we can be of service to you and help elevate your business.

    Contact us today for more information about our services and we can send you a free quote within 60 minutes.

    Certified Transcriptions

    A certified transcript is a legalised transcription that typically refers to an officially recognised transcription of a document completed by an accredited language provider and accompanied by a legal certification in the form of a stamp.

    Whilst the transcription process can be quite delicate and daunting for those with limited experience in the field, Espresso Translations’ express ISO-certified service is there to offer you a true and accurate representation of all your original audio files and video content to ensure that our dedicated team of specialists certify your transcribed document for official use.

    With our competitive prices and fast turnaround time, our agency will be sure to deliver you accurate and professionally certified transcriptions. We certify and supply transcripts globally including legal documents and business reports that go off to and are accepted by governmental and business bodies in and outside of the UK daily.

    So, to see how we could help support you with your transcriptions, be sure to get in contact with us today.

    Transcription Process

    Transcription is a skilled task that requires excellent focus and attention to detail. A transcriptionist usually works with a foot pedal that links to software specially designed to play audio or video files. The foot pedal allows the transcriptionist to stop and start the recording in order to transcribe the content. It also allows them to rewind and fast forward through the audio or video file, which can be particularly useful when parts of the recording are unclear. 

    The transcriptionist is also responsible for time-stamping the typed copy. This is particularly important for video transcription, as it connects each piece of dialogue with the relevant visual part of the file. If the transcription is then translated and foreign-language dialogue applied to the video, the time-stamps will ensure that the spoken and visual elements of the audio or video file are in sync. The same is true if subtitles – whether in the original language or a translation – are applied to the video. 

    At Espresso Translations, our transcription service follows a meticulous 3-stage quality assurance process to ensure that our transcriptions are a true and accurate depiction of your original work.

    Firstly, a draft transcript is produced, which a second professional writer then edits and proofreads, checking the accuracy of content, grammar, and target language use. A further round of quality checks then follows focusing on areas such as spelling, numeric data, key terminology, correct spelling of names/attendees, formatting, and presentation.

    Our qualified team of qualified linguists, coupled with our exclusive international network of professional transcribers, enable us to produce the highest-quality transcriptions 24 hours a day across the globe. We are equipped to handle high-volume and fast-turnaround transcriptions, supported by our dedicated in-house management team, whose sole responsibility is to ensure Espresso Translations always has sufficient levels of vetted and tested linguistic resources available to make sure that we are the transcription agency that you can always rely on.

    Security and Confidentiality

    We work to strict security protocols to keep information safe, with our bespoke business management portal offering secure processing and storage of sensitive and confidential client data. All our processes are certified to ISO 27001 for information security management and security checks are made to UK Government BPSS standards or local market equivalent standards.